Independent Housing Advice Service

From July 2009 Rugby CAB is providing an independent Housing Advice Service funded by Rugby Borough Council to allow local people the opportunity to access free, confidential, impartial and independent advice on their housing options and associated housing issues.

The service can offer advice to anyone with a housing enquiry and offers a range of advice including:

• Your housing rights and responsibilities
• Homelessness issues and legislation
• Mortgage and rent arrears
• Housing options / finding accommodation
• Tenancy agreements
• Problems with tenancies
• Mortgages
• Buying a home
• Disrepair
• Home improvements - accessing grants
• Sheltered accommodation and care homes

The bureau offers a holistic approach to advice giving so people who access the housing advice service will also be able to address interlinked problems such as debt, relationship breakdown, welfare benefits entitlements and employment issues. The bureau also employs Housing Specialist Caseworkers who are able to assist with more complex cases. 

Those wishing to seek advice from the Independent Housing Advice Team can either call into the bureau, during opening hours, to make an appointment or ring Louise Deignan, Jo Howes or Simon Williams on 01788 541031 or contact us by email on advice@brancab.org.uk

If you are a local organisation who wishes to refer your service users for housing advice on a regular basis please contact us and we will send you an electronic referral form for you to use.